Terms & Conditions

Last updated: February 2026

1. Who we are

The Common People is a sole trader business based in Stockport, Greater Manchester, United Kingdom. Contact: [email protected]

2. What we sell

We sell digital products including e-books, PDF guides, WordPress themes, and template packs. All products are delivered electronically. We do not sell physical goods.

3. Payments

All payments are processed securely through Lemon Squeezy, which uses Stripe for payment processing. We do not store your card details. Prices are shown in GBP unless otherwise stated. VAT is handled automatically by Lemon Squeezy where applicable.

4. Delivery

All digital products are available for immediate download after purchase. You will receive a download link via email. If you have any trouble accessing your purchase, contact us and we will resolve it promptly.

5. Licence

E-books and PDF guides are for personal use only. You may not redistribute, resell, or share purchased files. WordPress themes are licensed per the terms stated on the product page (single site, multi-site, or agency licence). All products remain the intellectual property of The Common People.

6. Promotions

From time to time we may offer discount codes or promotional pricing. These are subject to availability, may be withdrawn at any time, and cannot be applied retrospectively to previous purchases. Promotional codes cannot be combined unless explicitly stated.

7. Legal restrictions

Our products are available for purchase worldwide. Some guides contain information specific to the United Kingdom (such as legal rights, government schemes, or NHS services) and may not be applicable in other jurisdictions. This is clearly stated on the relevant product pages.

8. Changes to these terms

We may update these terms from time to time. The latest version will always be available on this page. Continued use of our products and services constitutes acceptance of any changes.

Refund & Dispute Policy

Last updated: February 2026

30-day money-back guarantee

All our digital products come with a 30-day money-back guarantee. If you are not satisfied with your purchase for any reason, email us within 30 days of purchase and we will issue a full refund. No questions asked.

How to request a refund

Email [email protected] with your order number or the email address you used to purchase. We aim to process all refunds within 5 working days.

Disputes

If you have any issue with a purchase, please contact us first before opening a dispute with your payment provider. We are always happy to resolve things quickly and fairly.

Cancellations

We do not currently offer subscription products. All purchases are one-off payments. If we introduce subscriptions in the future, cancellation terms will be clearly stated on the product page.

Privacy Policy

Last updated: February 2026

What we collect

When you purchase a product, Lemon Squeezy collects your name, email address, and payment information to process the transaction. We do not collect or store payment card details ourselves.

How we use your information

We use your email address to deliver your purchase and to contact you if there is an issue with your order. We will not add you to a mailing list without your explicit consent. We will never sell, share, or give your personal information to third parties.

Cookies and tracking

This website does not use cookies, tracking scripts, or analytics. We do not use Google Analytics or any similar service. Lemon Squeezy may use cookies on their checkout pages, which is covered by their own privacy policy.

Your rights

Under UK GDPR, you have the right to access, correct, or delete any personal data we hold about you. To make a request, email [email protected] and we will respond within 30 days.

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